Frequently asked questions and answers.
Do you ship on the same day?
Our usual lead time will be 2 days from a valid Purchase order or payment
Do you have stock for all products as per the website?
We do have most of the products ” In stock “
However, some products may need some time to manufacture.
We did mention clearly in the product description in regards to Lead time to ship.
If you still have questions, call us at 1 800 813 0537 / 716 383 4124, or
send an email to Info@uratechusa.com
Do you ship to Mexico and Canada?
Yes, we do ship to Mexico and Canada.
Call us at 1 800 813 0537 / 716 383 4124, or
send an email to Info@uratechusa.com
Do you have distributors in USA, Canada, and Mexico?
Yes, we do.
Call us to find out your local distributor in USA, Canada, and Mexico.
1 800 813 0537 / 716 383 4124, Info@uratechusa.com
Do you accept returns ?
It depends on the nature of the issue.
Please read our return policy carefully prior to place an order
Also, please note that assembled units will be shipped our head office which is in Canada.
For all assembled units, if we agreed to have it returned, customer will need to return those products to our head office in Canada and customers are responsible for the cost of return shipment, In such cases, 20% restocking will apply. Customers are requested to call us to clarify any questions prior to order.