1. General Information
Product ordered via online will be delivered within 2-3 Working days after the confirmation of payment from credit card services provider or by PAYPAL.
Please note that we do work with third party for deliveries from time to time and by our own carrier as well to the nearest location in Greater Toronto area.
2. Delivery Location
Items offered on our website will be delivered to the address which the customer has filled in at the time of placing an order. If there is any mistake from the customer side, delay will occur and extra charges will be applied to redirect the shipment.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 3-4 business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on [Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Delivery Instructions
[You can provide special delivery instructions on the check-out page of our website.]
5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
Please note that shipping costs provided are approximate only.
Contact us to get final shipping cost on the day of your purchase or URATECH USA INC will provide a final shipping cost at the time of shipping only.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately. To prevent this, we strongly recommend you to contact us for additional insurance. Shipping costs quoted in the website is without insurance.
URATECH USA INC will not take responsibility on damages occurred in shipping. If the product package is damaged on receiving, please let your carrier know and open a claim from your end.
If you have any questions about the delivery and shipment or your order, please contact us at firstname.lastname@example.org or by phone at 001–716–949–4237
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